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You have just used the most accurate comparison there is. For us, trying to understand the pain of depression is like trying to imagine a new color. We don't know what a person is feeling or thinking unless we are in their shoes, which is why it is best not to judge.
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I generally try not to blame people who ridicule the mentaly ill. It seems to come as a normal response when one doesn't understand it. There were even points in my early life when I thought it was a bit silly. An academic understanding only gets you so far. Knowing what it is like, is similar to having seen a new color, it incredibly difficult to convey. It's like the mental equivalent have having a kidney stone, everyday, all day. "how bad can it be?", until you experience it yourself.
My condolences for your former classmate.