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Could be that your Zeus node is not well connected? Are you using LSP channels or your own ones?

Didn’t use Zeus the LSP node. I used the mint to make a lightning payment. The LSP is the Minibits mint

The merchant pays the fees, not the customer; we place it there for awareness. Better remove it?

Yeah as a shopper it appears 1% will be added to the final amount to cover the fee. If you the merchant is covering the fee internally then make it known. Or remove the 1% all together from the payment options.

Unfortunately, we did not receive anything on our side. I don't think the nuts are lost. But why then do you have a "You received" the same amount item in the transaction history? The cashew tokens are redeemable, so the same way you generated them, you should be able to redeem them yourself.

I think you are understanding what happened. What I showed was the redeeming of the nut since i couldn’t paste the text string in your invoice. So I clicked lightning and made the payment through Minibits.

In the worst-case scenario, reach out to your mint operator; it is always a learning experience for us all.

I sent an email to Zeus and Minibits to see what happened.

I really hope you are able to recover these nuts. Let me know if there's anything we can do on our side; maybe sharing logs of the orders and payment processors could help the (plugin) devs (or mint runners) figure out what happened.

I hope so too. That is why I am giving you this feedback. But if I lose these sats I may refrain from making purchases on your site until the checkout experience improves. As a customer it sucks to lose out on something that I feel wasn’t my fault.

165 sats \ 2 replies \ @AGORA 8 Jul

Good News @BlokchainB , legendary @adam_coinos_io located your payment and confirmed an issue in the cashu plugin.

We are waiting for the sats to be credited in our account and we will process the order, so you will receive the item before this weekend or early next week.

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Great! 👍 glad we figured it out! I was about to rage quit ordering from you 😅

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91 sats \ 0 replies \ @AG 8 Jul

Thanks for your patience and for helping testing out new things 🤭

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1 sat \ 2 replies \ @AG 4 Jul

you got a response :)

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That payment flow doesn’t work with Zeus. Not for ecash

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1 sat \ 1 reply \ @AG 3 Jul

Gotcha, so the issue was not with the CASHU tokens but with the lightning invoice itself. Do you see another transaction for 61,256sats going out via Lightning in your transaction history? it should be just above the two you shared above.

In our side the Lightning payment never arrived, and in the meantime, the cashu quote expired.

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I am waiting to hear back from Zeus and Minibits

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